Shipping FAQ

  • What is the return policy?

    • All sales are final
  • When will I receive my order?
    • Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows*:

      ●  USA: 3–4 business days
      ●  Europe: 6–8 business days
      ●  Australia: 2–14 business days
      ●  Japan: 4–8 business days
      ●  International: 10–20 business days
      *except where stated otherwise
  • What do I do if I never received my order?
    • Please email theplantbabymama@gmail.com
  • What do I do if I received a defective order?
    • Please email theplantbabymama@gmail.com
  • How do I contact your company if my question isn’t answered here?
    • Please email theplantbabymama@gmail.com